Use the Billing department for invoice, charge, payment, or billing-account questions. Include the relevant invoice or account reference where appropriate, but do not send payment-card details in a ticket.
Use the Sales department for quotations, new services, upgrades, product enquiries, or commercial changes.
Use Support for technical operation and troubleshooting.
Billing and sales requests
Where to send account, invoice, quotation, and service enquiries.
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