Attachments can help Support understand an issue more quickly. Useful examples include screenshots, exported diagnostics, relevant logs, and configuration screenshots with secrets removed.
Portal attachments are limited to 10 MB per file. Do not attach passwords, API secrets, private keys, streaming source passwords, or other credentials.
When a screenshot contains sensitive information, redact it before uploading.
Adding attachments to a ticket
Attach useful screenshots and diagnostic files safely.
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