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Knowledge Base  ›  SW Monitor

SW Monitor

12 articles
Adding and managing a monitored streamSW Monitor · What to verify when creating or updating a stream monitor.Getting started with SW MonitorSW Monitor · Understand the purpose of SW Monitor and the main monitoring workflow.Troubleshooting a stream shown as DOWNSW Monitor · Checks to perform when SW Monitor reports an availability failure.Troubleshooting stale or missing metadataSW Monitor · Investigate metadata problems without confusing them with audio availability.Understanding escalation policiesSW Monitor · How escalations help route unresolved monitoring incidents.Understanding incidents, alerts, and recoverySW Monitor · How monitoring conditions move through the incident lifecycle.Understanding Metadata AvailabilitySW Monitor · Why a stream can be online while metadata is stale or missing.Understanding queue and scheduler timingSW Monitor · Why monitoring checks may run according to the server scheduler interval.Understanding Stream AvailabilitySW Monitor · How SW Monitor interprets whether a broadcast stream is reachable.Using reports and scheduled reportsSW Monitor · Review monitoring performance and recurring operational summaries.What a recovery notification meansSW Monitor · How to interpret a recovery message from SW Monitor.Why an alert may not have arrivedSW Monitor · Troubleshoot missing email or other configured notifications.